Last Updated: 13/08/2025
Sapphire Software Solutions (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communication tools (including messaging services such as MMlite by Meta).
1. Information We Collect
We may collect the following types of information:
- 1.1 Personal information you provide voluntarily
Name, email address, phone number, company name, job title. Message content sent via contact forms, proposals, or messaging services. Any other information you choose to provide.
- 1.2 Automatically collected information
When you visit our site, we may automatically collect IP address, browser type, operating system, pages viewed, time spent on the site, referring website, device identifiers and other technical data.
- 1.3 Cookies & tracking technologies
We use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can manage or disable cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Deliver and improve our products, services, and website.
- Respond to inquiries, provide quotes, and process requests.
- Communicate with you about updates, promotions, and service changes.
- Maintain the security and integrity of our systems.
- Comply with legal obligations.
4. Data Security & Retention
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
We retain your information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent for communications.
- Request a copy of your data.
To exercise these rights, contact us at [email protected].
6. Third-Party Links & Services
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing personal data.
7. International Data Transfers
If you access our services from outside India, your data may be transferred to and processed in countries that may have different data protection laws.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Sapphire Software Solutions
Email: [email protected]
Address: C/102-103, Ganesh Meridian, Opp. Kargil Petrol Pump, S.G. Highway, Ahmedabad - 380060, Gujarat, INDIA
Phone: 07948486077
